Last Updated: February 2, 2026
This Privacy Policy describes how Lotus Rentals ("we," "us," or "our") collects, uses, and protects your information when you interact with our website, services, and communications, including SMS text messaging.
1. Information We Collect
We may collect the following information when you interact with us:
Name
Phone number
Email address
Communication preferences
Any information you voluntarily submit through our forms or communications
2. How We Use Your Information
We use the information we collect to:
Provide and manage our services
Communicate with you regarding appointments, services, updates, and promotions
Send SMS messages when you have explicitly opted in
Improve our services and user experience
Comply with legal and regulatory requirements
3. SMS Communications & Opt-In
By providing your mobile phone number and opting in through our forms, you consent to receive SMS messages from Lotus Rentals. These messages may include communications related to rentals, payments, bookings, customer support, service updates, and general business communication, as well as occasional promotional messages where permitted.
Message frequency may vary
Message and data rates may apply
Consent to receive SMS messages is not a condition of purchase
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
4. Cookies & Tracking Technologies
We do not use cookies, pixels, or tracking technologies to collect or monitor your browsing activity. We do not track users across websites and do not engage in behavioral advertising.
If this changes in the future, this Privacy Policy will be updated accordingly.
5. Data Security & Handling
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
6. User Rights
You have the right to:
Request access to your personal data
Request corrections or updates to your information
Request deletion of your personal data by contacting us
Requests will be processed in accordance with applicable laws and reasonable verification requirements.
7. Mobile Information Sharing (A2P REQUIRED)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with service providers that assist in delivering our messaging services, such as SMS aggregators or platform providers. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Information
If you have questions about this Privacy Policy, please contact us:
Lotus Rentals
Email: info@lotusrentals.net
Phone: (347) 488-2788